Steve Day Services Pty Ltd
This is a sample NDIS service agreement audit generated by NDIS Shield Hub. It shows the kinds of compliance gaps our AI detects automatically.
Non-Compliant — Immediate action required
4 compliance gaps detected
The document fails to meet NDIS Practice Standards 2025/26 on four key criteria. Our AI has generated an addendum that fixes all issues.
Gaps Found
[MISSING ABN]
No ABN or ACN found for the provider. Required under NDIS Practice Standards s.1.1.
[NO CANCELLATION POLICY]
Cancellation and short-notice policy is absent. NDIA price guide requires a minimum 48-hour notice clause.
[GENERIC CONSENT CLAUSE]
Consent language is non-specific. Participant consent for data sharing must reference the NDIS Act 2013.
[NO COMPLAINT PATHWAY]
No reference to the NDIS Quality and Safeguards Commission complaint process (required since Jul 2023).
Auto-Generated Addendum — fixes applied
NDIS Service Agreement — Compliance Addendum
- ABN 12 345 678 901 confirmed and inserted into header
- 48-hour cancellation policy added (NDIA-compliant wording)
- Participant consent clause updated to reference NDIS Act 2013 s.67
- Complaint pathway paragraph added with NDIS Commission contact details
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