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Get in touch with our team

Have questions? We'd love to hear from you.

Send us a message

Contact Information

Email
support@ndisshield.com.au
Phone
+61 432 672 696
Address
Brisbane, Australia
Hours
Mon-Fri 9am-5pm

Frequently Asked Questions

How does NDIS Shield Hub ensure my claims are accurate?

Our AI-driven Accuracy Shield cross-references every entry against the latest NDIS Price Guide to identify potential errors or non-compliant line items before they become issues.

Is my data stored in Australia?

Absolutely. We host all data on Australian-based Azure servers in Sydney to ensure total data sovereignty and compliance with the Australian Privacy Act.

Does the platform update automatically with NDIA changes?

Yes. Whenever the NDIA releases a new Price Guide, our engine is updated within 24 hours to ensure you are always working with the latest rules.

Can I use these reports during an official NDIS audit?

Yes. The reports generated by NDIS Shield Hub are designed to provide the evidence and transparency required by NDIS auditors.